Our Services

Incorporating Historical Perspectives to Help Organisations Address Strategic Challenges and Find New Ways of Delivering Their Services

Professional Services Offered

01	Program and Service Reviews	We offer an end to end service from initial review through to implementation of a new service response – or anything in between. Our capabilities include: undertaking program or service reviews; working with you to design service improvements; advising on implementation including program governance and risk management arrangements; non-financial analysis to support Board or Executive decision making; and implementation project management.
02	Developing New Service Options	If you are looking to expand your business, you can trust our services. We are discreet and bring a wealth of specialist knowledge to tender writing processes. We can also work with you on the preliminary research, analysis or service development considerations in the lead up to tender or business expansion opportunities.
03	Policy, Procedure, Business and Tender Writing	Whether it’s embedding a new service option or further developing your current services we can help you with the business documentation. We have extensive experience with writing and reviewing operational and organisational policies, procedures, submissions and business cases.
04	Research and Analysis (Policy and/or Historical)	Sometimes it’s important to understand the past in order to move forward. We offer both policy and historical research and analysis services which can be tailored to meet your needs. Whether its capturing past successes to build on them in the future, creating innovative new approaches, or moving beyond the legacies of the past, we can help.
05	Capturing Stakeholder and Community Voices	We offer a range of services for capturing community and stakeholder voices including workshops, interviews and focus groups to inform services changes and innovation. Or if your focus is unpeeling the past, oral history services. All our services can be customised to meet your needs.

Acknowledgement of Country

I acknowledge the Dharawal and Gandangara people, the traditional custodians of the land on which I live and work. I recognise their continuing connection to land, water and community and pay respect to their elders past, present and emerging.

Our vision is to make a positive difference to the future of organisations, communities and people by hearing the past.

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